Municipality Consulting

We work with municipalities in establishing innovative solutions that cater to their respective stakeholders and members of that community.

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Choose the session time that best suit your business goals and needs.

Our competency is centred on the following:

Developing SMART strategic objectives and performance indicators for IDP and SDBIP.
Syncing support functions with strategic objectives or projects.
Documenting work / business processes for all municipal functions.
Developing and documenting business management systems (standards, policies, processes, procedures).
Developing and updating staff establishment database that interfaces with organisational structure-plotting software.
Developing detailed job descriptions and job skill profiles to facilitate recruitment, training, and succession planning.
Developing and updating HR strategies and action plans.
Exploring revenue sources and developing business plans to aid devolution, assignment, or service level agreements.
Exploring economic ventures and developing bankable business plans on behalf of the municipality.

We're an organisation with strong business management systems, that are continually updated and improved for consistent optimal results.

We use the service-profit chain to determine frameworks that lead to efficient customer service programmes.

We work with municipalities in establishing innovative solutions that cater to their respective stakeholders and members of that community.